Customer 15% return item and a restocking fee to cancel an order, not due to owner's mistakes. This fee is automatically required exactly 24hr from the time order is placed since this is usually the time it will take to begin processing and order. The final refund balance minus fees will be determined after the return has been processed. You will then receive your refund to the card you originally use when making your purchase, accompanied by a notification of the contact information you provided on your account. Your refund is released from our system immediately, so if there are any delays it may be due to banking systems delay, please exercise some patience. Thank You.